Black Valentine

We were advised to wear black instead of red. This kind of thing makes me think of the people in this call center, they kick out people without proper due process. Hey Boss is this some kind of a protest for all shitty the things that happened here? No Coffee, no water, no sugar, discrepancy in the salary, and a lot more other things that I don't want to remember. Before I forget I will talk about Mr. Deetee Burpking in my next entry. Happy Valentines to all of you guys...

The OM Wannabe

Let's call this guy Mr. CeeVee Nitpicker. At first it was hard to DICIFER why this colleague checks the stats all time. He checks the stats not everyday but every time he has the opportunity. These are stats that are being sent to the whole account. I thought he was simply a complaining nitpicker whose happiness lies in knowing the inadequacies of his co workers until I had a chat with him in between calls. I asked him why he hasn't applied as an SME or a TL. he said the doesn't deserve the position and that there are more deserving people, but he said with a straight face "I'd rather become an OM" [Operations Manager]. I was surprised at what he said, he is either crazy or simply joking about what he said because even before he is considered for an OM interview he would need to have the experience to handle an account. If he really wanted to become an OM he should at least become a QA, SME, or TL first before he even considers becoming an Operations Manager. Only time will tell if he becomes an OM. I will update you about this person if he ever makes it.

Text or Call if You Can Not Go to Work

Always have your cell phone or your phone book handy specially if you won’t be able to go to work.

I have no cell phone, I lost it a few months ago and I have no plans of buying another one.

Fortunately my bro has a cell phone. I texted the office, I told them I won't be able to go to work...

Good thing I had the bosses cell phone number in one of my phone books.

I know that everybody knows that they you to either text or call the office if your not going to work, but what if you are in a remote location and there is no signal, how can you text or call?

This was the alibi of one agent who got terminated. The agent said he was unable to text or call because of the said reason. I know that there are still places in the country that can not be reached by technology but if I was the agent I would have texted or called my boss before I lose my signal. This smart ass agent should have atleast informed his TL before he went to that g*d forsaken place.